Terms of Service

Last Updated: October 28, 2025

Welcome to MANOTESH MEDIA SOLUTIONS PRIVATE LIMITED ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website [https://www.malfastion.in] (the "Site") and our services, including purchasing apparel and accessories, creating accounts, and interacting with us (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

1. ELIGIBILITY
You must be at least 18 years old or have parental/guardian consent to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement.

2. ACCOUNT REGISTRATION

• You may be required to create an account to access certain features.

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate, current, and complete information.

• We reserve the right to suspend or terminate accounts that violate these Terms.

3. ORDERS AND PAYMENTS

• By placing an order, you agree to provide valid payment details.

• All orders are subject to acceptance and product availability.

• Prices and promotions are subject to change without notice.

• We reserve the right to cancel any order and issue a refund if necessary.

4. SHIPPING AND DELIVERY

• Orders are processed within the estimated timeframe mentioned on our Site.

• Shipping costs and estimated delivery times will be provided at checkout.

• We are not responsible for delays due to external factors beyond our control (e.g., courier delays, weather conditions, customs hold-ups).

• Risk of loss or damage to the products passes to you upon delivery to the specified address.

5. RETURNS, REFUNDS, AND EXCHANGES

• Our detailed return, refund, and exchange policy is available on our Site.

• Items must be returned in their original, unworn, unwashed condition with all tags attached and in the original packaging.

• Refunds, if approved, will be processed to the original method of payment within 7-10 business days after we receive the returned items.

6. INTELLECTUAL PROPERTY RIGHTS

• All content on our Site, including text, images, logos, designs, and trademarks, is the exclusive property of MANOTESH MEDIA SOLUTIONS PRIVATE LIMITED or its licensors.

• You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

7. PROHIBITED CONDUCT
You agree not to:

• Violate any applicable laws.

• Use our Site for fraudulent, abusive, or harmful purposes.

• Attempt to hack, disrupt, or interfere with our Services.

• Upload viruses or malicious code.

• Use our intellectual property without authorization.

8. THIRD-PARTY LINKS AND SERVICES
Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. Your interactions with such third-party services are at your own risk.

9. DISCLAIMER OF WARRANTIES
Our Services are provided "as is" and "as available." We do not guarantee that the Site will be error-free, secure, or uninterrupted. To the maximum extent permitted by law, we disclaim all warranties, express or implied.

10. LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability, under any circumstances, shall not exceed the amount you paid for the product(s) in question.

11. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, or expenses resulting from your violation of these Terms or misuse of our Services.

12. TERMINATION
We reserve the right to suspend or terminate your access to the Services at our discretion. You may also terminate your account at any time by contacting us. Termination does not waive any accrued rights or obligations.

13. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Please specify your company's city, e.g., New Delhi, Delhi]. If a dispute arises, we encourage you to contact us first to seek an amicable resolution.

14. CHANGES TO THESE TERMS
We may update these Terms from time to time. The revised Terms will be posted on the Site with an updated "Last Updated" date. Your continued use of the Services constitutes acceptance of the changes.

15. CONTACT INFORMATION
For questions or concerns regarding these Terms, please contact us at:

MANOTESH MEDIA SOLUTIONS PRIVATE LIMITED
Email: cooperation001@malfastion.in
Phone: +91 9220132911
Registered Address: 4TH FLOOR, C-25 OLD PLOT NO-14, GURU NANAK PURA, 5TH LANE, LAKSHMI NAGAR, EAST DELHI, NEW DELHI - 110092, DELHI, INDIA
Operational Address: 4TH FLOOR, C-25 OLD PLOT NO-14, GURU NANAK PURA, 5TH LANE, LAKSHMI NAGAR, EAST DELHI, NEW DELHI - 110092, DELHI, INDIA